====== Operating the cash register ======

The central change is the creation of a head navigation with "Customer / Tables / Sales". This creates space in the sales screen for a large number of quick-selection items - the most frequent request for improvement from many customers. The head navigation also leads to more space in the customer mask, e.g. for a directly displayed picture of a person, as well as a clear table plan. Additional buttons in the head navigation for the timetable (directly in the cash register view) and in the next version also for the online table book display of PCCO make the new interface even more clearly a specialised "golf gastro cash register". 

Please switch to the cash register account area, e.g. **//GASTRO.//** 

Now call up the cash register via the button **//Call up cash register//** button in the Pcc toolbar or via **//Umsätze/Kasse://**

{{de:gastronomie:kassenbedienung:gastrobutton.png|}}

A query window opens asking which layout should be started; click on **//New Layout//** to start the new layout:

{{de:gastronomie:kassenbedienung:kassenbedienung:layoutabfrage.png|}}

The opened cash register window looks like this:

===== Customer level =====

{{de:gastronomie:kassenbedienung:kassenbedienung:kasse_oeffnen.png|}}

Here you can edit the previously selected **edit person** or the turnover or clearing**account** open. **Credit deposit** or **Card**Top up credit. Also change the **change the table** or the item bookings **Split.**
===== Select customer =====

Enter the search abbreviation of your guest, the complete name or just a part of the name in the field at the bottom left, and the matching persons will be displayed. Another option is the list function button to the right. If you have a magnetic card reader, you can swipe the magnetic strip of a DGV ID card and the customer will be dialled immediately. The same applies if you have a Mifare reader.

If the person does not yet exist in Pcc, he or she is dialled with **//Create new person//** to create a new person. If you do not want to create the person separately, e.g. for the sale of a muesli or chocolate bar, go via the button **//Direct sale.//** Alternatively, you can also go via the table plan and book directly onto a table.

Once you have selected your guest, the table query opens. Here you can either click directly on the table on the table plan or click on the button at the top left. **//Enter number//** enter the number as usual.

{{de:gastronomie:kassenbedienung:kassenbedienung:tischabfrage.png|}}

Once the table is selected, Pcc switches to the sales level.\\
[[en:sonstigefunktion:grafikeditor:grafikeditor| To create table plans with the graphic editor]]
===== Sales level =====

{{de:gastronomie:kassenbedienung:kassenbedienung:verkaufsebene.png|}}

In the input field there are several possibilities for item selection:
  * Enter the item number of the item
  * Enter the name of the item or just a part of the name.
  * Button list function (F2)
  * In case of existing labels with barcode by scanning the article
After **//OK//** the article is immediately booked into the cash register. After the selection you can, if necessary, change the number in the field **//Number//** field accordingly.

:!: To use the full potential of the new interface, we recommend you use the quick selection, see chapter [[en:kasse:kasse:gastronomie:schnellauswahl_bearbeiten]] .



===== Pay article =====

You start the payment process by clicking the button **//Pay//** (F12). You have this button both in the customer level and in the sales level. 

{{de:gastronomie:kassenbedienung:kassenbedienung:bezahlen_kd.png|}}

{{de:gastronomie:kassenbedienung:kassenbedienung:bezahlen_vk.png|}}

The payment window looks like this:

{{de:gastronomie:kassenbedienung:kassenbedienung:bezahlmaske.png|}}

  - You now select the desired payment method by placing the cursor in the corresponding field; the amount changes immediately. You define which payment methods are available for selection in this payment window at another point: [[en:einstellungen:programmeinstellungen:kassezahlarten|]]
  - Set the receipt printout according to your wishes. 
  - The function **//Post to account//** can be found in the next chapter.
  - Prints an interim statement without completing the payment process.
  - Here you have the option to transfer the payment to another person. You see the following window:

{{de:gastronomie:kassenbedienung:kassenbedienung:umbuchen.png|}}

By entering the corresponding person, the payment is booked for this person.

Click **//OK,//** then the payment process is completed.


===== Post to account on invoice =====

With this function you can leave postings open in the accounts (OP postings). Payment can be made at a later date. If you click on this button during the payment process **//Post invoice to account//** you will see the following window:

{{de:gastronomie:kassenbedienung:kassenbedienung:op-buchung.png|}}

With **//OK//** the booking is completed.

If you select this customer later in the checkout, the open balance is displayed in red or a credit balance in green above the pay button on the right.

{{de:gastronomie:kassenbedienung:kassenbedienung:saldoanzeige.png|}}

If you have set up a so-called OP area, the booking is automatically transferred to this area. Please contact Pcc Support for setting up this special account area.

===== Post as Tip =====

There are several possibilities here.

**1st possibility: A guest gives a tip - tipping**

To do this, book the article ([[en:kasse:kasse:gastronomie:neuanlegenbearbeitenloeschen:neuanlegenbearbeitenloeschen#artikel]] ) Tip into the cash register.

{{de:gastronomie:kassenbedienung:kassenbedienung:artikel_tip.png|}}

When the item is selected, the following window opens.

{{de:gastronomie:kassenbedienung:kassenbedienung:tipbuchung.png|}}


Here you enter the amount that was given as a tip, confirm with OK and then click on pay.


**2nd option: A guest pays his bill and gives a tip.**

The guest has to pay 35,20 € and gives 40,00 €. Click normally on the button **//Pay//**. The following window opens. Here you enter 40,00 €.

{{de:gastronomie:kassenbedienung:kassenbedienung:tipbezahlung.png|}}

Click on Ok and then **Book as a tip.**

{{de:gastronomie:kassenbedienung:kassenbedienung:tipverbuchen.png|}}

If the button is missing from the window, the item is missing from the basic settings of the cash register. This is how you get to the basic settings. 1 - Button **Administration**2 - Cash register settings, Basic settings, Tip booking type: tip (Here you select the correspondingly created article).

{{de:gastronomie:kassenbedienung:kassenbedienung:tipeinstellungen.png|}}


**3rd possibility: A guest still has credit in the account, e.g. through [[en:kasse:kasse:gastronomie:verzehrpauschalen:verzehrpauschalen]] , and wants to give the credit as a tip.**

As with point 1, book the Tip item into the cash register, enter the desired amount and then click on pay. When the amount is booked into the account on account, the credit is reduced and deducted from the cash receipts by the identifier OUTPUT.

The posted tip is always shown on the daily statement.

{{de:gastronomie:kassenbedienung:kassenbedienung:tip-ta.png?300|}}



===== Cancel item / wrong payment method selected =====

You can cancel an item booking that is still in the cash register with the help of the button **//Del.//** (F5) {{de:gastronomie:kassenbedienung:kassenbedienung:entf.png?60|}} cancel.

{{de:gastronomie:kassenbedienung:kassenbedienung:stornieren.png|}}

You can only return a booking that has been completed by payment to the cash register via a cancellation process if a daily closing has not yet been created. Switch to the administration level at the top right. {{de:gastronomie:kassenbedienung:kassenbedienung:administrationsbutton.png?100|}}. Select **//Repeat / Reverse//** (F4) . In this window you can see all the bookings that have been made. You select the booking to be cancelled and click on **//Cancel//** (F5). You get the following selection:

{{de:gastronomie:kassenbedienung:kassenbedienung:zahlung_zuruecknehmen.png|}}

With **//Cancel payment and pay again//** the booking is returned to the cash register for further processing. 

{{de:gastronomie:kassenbedienung:kassenbedienung:zurueckgenommen.png|}}

You have the option of cancelling the item bookings (see above) and/or adding further bookings.

Or an incorrect payment method was selected, then you can start the usual payment process; the previous process has been completely cancelled.

===== Cancel item after daily closing ===== 

**Working with the archive button**

As soon as a daily closing has been carried out, all processes are completed and can be cancelled under the button **//Repeat / Cancellation//** button. You can, however, use the button **//Archive//** button to retrieve the booking accordingly in the cash register.

{{de:gastronomie:kassenbedienung:kassenbedienung:rechnung_waehlen.png|}}

After entering the customer and the invoice number, which must be found in advance from the account entries, the following window opens:\\
(You can also enter only the customer, in which case another window appears beforehand where you can select the desired document).

{{de:gastronomie:kassenbedienung:kassenbedienung:rechnung_reaktivieren.png|}}

With **//Reactivate Invoice for Reversal//** you bring the entire booking back to the cash register again. You can now cancel the item bookings. This is particularly useful for event invoices, as you do not have to remember all the items. If there are only a few items, you can see another way to cancel below.

{{de:gastronomie:kassenbedienung:kassenbedienung:reaktivierte_rechnung.png|}}

**Working with minus number**

Another cancellation option is to work with a minus sign, i.e. a negative number. Select the customer again in the cash register, book the item to be corrected and enter the corresponding correction number with a minus sign in the field for the number, for example "-1":

{{de:gastronomie:kassenbedienung:kassenbedienung:1.png|}}

Confirm your entry with Tab or Enter. To complete the booking, select **//Pay out//** and select the appropriate payment method in the payment window. Or **//Post to account,//** to get the following option:

{{de:gastronomie:kassenbedienung:kassenbedienung:rueckgeld.png|}}

With **//Book as credit//** this amount remains as a credit with the customer.

===== Discount item =====

As long as the receipt printout has not yet been triggered, you can use the button **//Edit//** (F7) {{de:gastronomie:kassenbedienung:kassenbedienung:edit.png?60|}} to change the article for this booking.

{{de:gastronomie:kassenbedienung:kassenbedienung:spezial-buchung.png|}}

You can now enter a discount percentage if, for example, you want to give 10%. Or change the unit price if you say, for example, the item should be 20ct cheaper. Or change the total price if, for example, you want to reduce by a certain amount.

With **//OK//** Pcc asks for a reason for the price change:

{{de:gastronomie:kassenbedienung:kassenbedienung:rabattgrund.png|}}

This reason is displayed on your receipt printout. You will then see the new item price in the checkout.

If the item is already booked or if the guest gets a total discount of 10% on everything, select the button **//Discount//** during payment.

{{de:gastronomie:kassenbedienung:kassenbedienung:bezahlen_rabatt.png|}}

{{de:gastronomie:kassenbedienung:kassenbedienung:rabatt1.png|}}

If the discounts are entered accordingly, the amount to be paid is calculated automatically. With **//OK//** you complete the booking.

===== Split function =====

In the catering industry it is often the case that all orders are first booked to one person or one table and then later split when paying. For this purpose, the catering cash register has the button **//Split//** (F6). You have this button both in the customer level,

{{de:gastronomie:kassenbedienung:kassenbedienung:kunde_splitt.png|}}

as well as at the sales level.

{{de:gastronomie:kassenbedienung:kassenbedienung:verkauf_splitt.png|}}

{{de:gastronomie:kassenbedienung:kassenbedienung:splitten.png|}}

  - Select a table number, a customer or via the button **//On several//** persons already called up in the cash register
  - You can now divide the total amount by a certain number
  - or transfer the desired items to the previously selected customer or table using the arrow keys

If the number of items is two or more, a query window opens in which Pcc asks you which number you would like to transfer or divide.

{{de:gastronomie:kassenbedienung:kassenbedienung:umbuchen_splitt.png|}}


===== Transfer open tables or guests to another operator =====

You have the option to transfer your open tables or customers to another operator at shift change or closing time. Highlight the table you want to transfer and simultaneously press the **SHIFT** and **F9** on your keyboard. 

{{de:gastronomie:kassenbedienung:kassenbedienung:bedienerwechsel.png|}}

Then select the operator to whom it is to be transferred. Repeat this with each table that is still open.
===== Administration level =====

The individual functions/buttons may be locked depending on user rights.

{{de:gastronomie:kassenbedienung:kassenbedienung:administrationsebene.png|}}

Here you can change your table plan, for example, to move your tables to their current position.

You will also find access to the functions repeat/cancel, cash register, cash book, cash register settings, close cash register and exit PC CADDIE.
===== Operator accounting and daily closing =====

Switch to the administration level at the top right. {{de:gastronomie:kassenbedienung:kassenbedienung:administrationsbutton.png?100|}}. Select **Cash register**:

{{de:gastronomie:kassenbedienung:kassenbedienung:kasse_abrechnen.png|}}

  - [[en:kasse:kasseabrechnen:bedienerabrechnung]]
  - [[en:kasse:kasseabrechnen:tagesabschluss]]
  - [[en:kasse:kasseabrechnen:altenabschlussdrucken]]
  - [[en:kasse:kasseabrechnen:altenabschlussdetailliert]]
  - [[en:kasse:kasseabrechnen:eccashbelastungen]]
  - [[en:kasse:kasseabrechnen:listepreisaenderungen]]
  - [[en:kasse:kasseabrechnen:offenekundeninskontobuchen]]


===== Working with the cash book =====

Via the button //**Cashbook**// button in the administration level, you can access the [[en:kasse:kasse:empfangskasse:kassenbuch:kassenbuch]] .

===== Open item postings =====

[[en:kasse:kasse:empfangskasse:offeneposten:offeneposten]]


===== Edit quick selection =====

[[en:einstellungen:programmeinstellungen:kasseschnellauswahl|]]