Due to the currently increased number of search queries from APP users (golfers) of our customers::
Please note that this manual has been created for the technical setup and support of our online services for our customers in the golf courses.
Please contact our support team at email@example.com regarding requests to register, set up, or use our APP (for example, to book tee times)!
With the PC CADDIE://online Tee time booking, your members and guests can book their tee times or pro lessons online and around the clock.
However, as a club, you make the decisions. You decide directly in PC CADDIE who is allowed to play on the pitch at what time. The system supports any number of golf courses, professionals, simulators and other areas.
Special functions, such as automatic filling of 1 or 2 flights, defaults check on extra time (maximum handicap difference, maximum flight specification, …) complete the system.
You have access to the booking statistics at any time and get an overview of the usage of the system in your club.
Avoid unnecessary phone-calls and let them book.
In responsive design, the PC CADDIE://online system adapts completely to the respective output device. If your website is programmed in responsive design, the services can be completely embedded via I-Frame.
Use this example link and simply "feel" the design customization on mobile devices.
Different views are presented in the following examples:
Basically, you can use multiple views in your PC CADDIE://online Tee time reservation.
In this variant, the person making the online booking sees the entire timetable.
In this variant, a player indicates that he wants to book for a number of players, on a date, at a desired time period on an offered area (course, trainer, masseur, etc.).
The player will then be given possible suggestions for his selection.
The following options are available for setting the timetable view:
You can change the settings in the Club manager, under Tee times settings.
The user can immediately view the start times of the golf club after pressing the button Display. This makes it particularly easy to gain an insight into the tee times, in order to be able to book in a more optimized manner. The interested party is nevertheless advised that they must log-in for name display.
Experience has shown that the number of customers who book online doubles if the button Display is disabled. There is also some protection, as the timetable is only accessible after logging-in to the system.
Basically, the requests of the customers are valid after the introduction of the start time reservation. It is often the case that the customer has already made a pre-selection and booked this start time directly by phone. Additional discussions on the phone are thus largely eliminated.
Through the Multi-view, the user can get a comprehensive picture of the respective courses occupancy.
The number of possible bookable days can be individually set in the Club Manager, both for guests and for members. This setting can also be customized for individual people.
The day view is usually set in the timetable. This allows the user a comprehensive overview of the individual tee times on the day of his choice with all the details.
It is also possible to display several days. This is particularly recommended for the booking of coaching lessons. In the case study, you see a trainer plan that can display a whole week and show different states.
Here is a week view for the course:
The users have the overview of several courses of a golf course in front of them. They can then weigh up where they can find the best opportunities.
This can also be very instructive with coaches, and is especially fair in ads.
The user must belong to an association (DGV, ASG, ÖGV) in order to be able to register with his membership number.
Here are both options:
Worth knowing - features and settings:
If a user logs in, the merger with golf.at can be suggested directly to him. The advantage is that the user can then use the same credentials for golf.at and for PC CADDIE://online.
Furthermore, if desired, we can import existing member lists and thus set up a new online user account for the players, or take over the old access data and, if desired, also send you this data again by e-mail.
This is a possible cover letter as we often ship it.
Already used passwords are not displayed due to the data protection regulations.
There are mandatory fields for your customers when registering users. The association ID number can optionally be used as a mandatory field during registration. As a golf club/golf course, you can define the following fields as mandatory for the users of your PC CADDIE://online tee time system:
|First and Last Name||Identification, personal approach||Input errors/Different spelling|
|Address (street, postcode, city)||Identification, invoicing, contact||Input errors|
|Date of birth||Assignment of the age group, CRM (birthday greetings)||Different spelling|
|Mobile phone number||Information (start time in the tournament) and greetings (for birthday) per PC CADDIE://online WebSMS||Less service|
|Email address||Contact, information (booking confirmation), CRM (newsletter)||Less service and more marketing opportunities|
|Association card number||No registration without association ID, easier check via intranet||Golfers without any association ID are excluded|
If the accounts come from other sources, for example, file import, there is often some missing information. Therefore, at your request, an examination of these sources is possible, for example immediately after the registration. This will ensure that the missing important information is also available to you.
On Friday, 25.09.15, 2 members will play 18 holes at 08.20. The possibility to book is available for the logged-in person.
The member search includes all PC CADDIE://online registered users of your golf course. We therefore recommend a complete member import. This can also be loaded automatically without registration. Member Search is available to members only. Please feel free to contact us if you want to enable this option.
A user can get online management for a timetable area.
This is done as follows:
The area of a trainer can be explicitly activated for his user account. Please register yourself once on the trainer system as if you were a customer. Since you do not have a Federation ID as a pro, you should register as a non-member. Enter an e-mail address. If you are successfully registered, please send your email address to the PC CADDIE://online customer service for the activation of the additional rights. The PC CADDIE://online customer service will then reply with an email with the approval.
The release of additional functions is not only possible for coaches, but also other areas such as golf courses, tennis courts, simulators, etc. An area is assigned to a user account.
The following options are available once the access is enabled:
First, select a time:
The following 2 options are available:
HINT: You can see all names in the system and contact the customers accordingly. A previous call in the secretariat is not necessary. All the tee times can be viewed the evening before. This way, you are always up to date and the „overlooking“ of bookings is significantly minimized.
Furthermore, the pro system can be called up via www.pccaddie.net/prosystem:
The page shown has been specially optimized for PDAs. This basically means that it is a smaller, stripped down and optimized variant of the normal booking page. Trainers can access this page externally via a browser after entering their password.
The style can be customized according to your CI via CSS in PC CADDIE://online Club manager. Here you can let your creativity run wild. On request, we will take care of the adaptation for you, free of charge.
You can insert pictures, for example an initial screen or a logo. Texts are also possible, such as the current weekly highlight, a picture of the pros, or general information. Feel free to contact us PC CADDIE://online customer service, we are happy to assist you.
In general, the online modules are configured via the PC CADDIE://online Club manager.
You can find the user manual for your customers under online.pccaddie.com. This is linked to the standard module.
There is no user manual for the responsive services. This is characterized instinctive user-friendliness (usability).
If you have any questions, feel free to contact your PC CADDIE://online customer service.